Privacy Policy

How we protect and handle your personal information

Privacy Policy

Last Updated: January 2025

Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect information necessary to provide our notary services, including:

Personal identification information (name, address, phone number, email)
Government-issued ID information for identity verification
Document information and signing details
Payment information for processing transactions
Service location and appointment details

2. How We Use Your Information

Your information is used to:

Schedule and complete notarization services
Verify identity and comply with notary laws
Process payments and maintain financial records
Communicate about appointments and service updates
Maintain notary journal records as required by law
Improve our services and customer experience

3. Information Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. All sensitive data is encrypted during transmission and storage. Our team is trained in HIPAA compliance and data security best practices.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared only when:

Required by law or legal process
Necessary to complete your requested service (e.g., with title companies for closings)
You provide explicit consent
Required for payment processing through secure payment processors

5. Data Retention

We retain notary records and client information in accordance with state notary laws and regulations, typically for a minimum of 7-10 years. Documents are stored securely and destroyed properly when retention periods expire.

6. Your Rights

You have the right to:

Access your personal information we maintain
Request corrections to inaccurate information
Request deletion of information (subject to legal retention requirements)
Opt-out of marketing communications
File a complaint with relevant privacy authorities

7. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

8. Third-Party Services

We may use third-party service providers (such as payment processors, email services, or analytics tools) to facilitate our services. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.